Service Advisor Training: The Best Formula To Increase Customer Satisfaction In Your Dealership
Virtually everybody in their life time have gone to a car dealership atleast once. Few of us have also been to several dealerships. During our time at these dealerships, we have likely encountered a sales representative or service advisor who did not have a clue what they are doing. They came across as aggressive, they did not know lots about the vehicles on hand, and they really made the overall experience really uncomfortable and painful.